Evaluating the Effectiveness of Bejijong Village Website in Smart Governance and Cultural Tourism
DOI:
https://doi.org/10.52423/neores.v7i1.1200Keywords:
Digital governance, e-government, sustainable development, village websiteAbstract
The digital transformation of rural governance has become a key strategy to promote transparency, efficiency, and inclusivity in line with Sustainable Development Goal 11. This study evaluates the effectiveness of Bejijong Village’s official website as a tool for smart village governance and cultural-historical tourism promotion. Using a descriptive research design with a literature review approach, this study analyzes 35 peer-reviewed journal articles published between 2018 and 2025, obtained from Scopus, Web of Science, Google Scholar, and SINTA databases. The analysis focuses on the website’s content, functionality, accessibility, and long-term governance impacts. Findings show that the website effectively provides comprehensive information on village profiles, governance structures, and financial transparency, thereby strengthening local accountability and public trust. Additional features such as development reports, SDGs monitoring, and the Lapak Desa marketplace demonstrate the village’s alignment with broader development frameworks and efforts to empower local economic participation. However, several challenges persist, including the absence of accessibility tools for vulnerable groups, limited interactive services, and irregular content updates, which restrict the website’s progress beyond the informational stage of e-government maturity. This study contributes to the growing discourse on smart governance and digital transformation at the village level by emphasizing the role of digital platforms in promoting transparency and cultural heritage–based tourism. Future studies should incorporate user-based evaluation to measure satisfaction and accessibility outcomes, enabling more comprehensive insights into how digital governance initiatives impact inclusivity and citizen engagement.
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